Filcare is a family run organisation providing home care services in Braintree Essex and its surrounding towns. It is founded by Girlee Abad and Jernalyn Ramos.
Our background puts the senior management team in a position of having a unique skills and knowledge, pairing Girlee’s older people experience and Nursing background with Jernalyn’s specialist Learning disabilities and mental health and development skills.
As a healthcare provider, we have put together a combination of senior management healthcare professional that can incorporate our best skills, attributes and valuable experience, qualifications and knowledge to provide a service that can meet the regulated activity and gives the confidence and security to be able to provide excellent and holistic care.
To deliver safe, compassionate and personalised care to people in need so that they may continue to live at home, and enjoy community life and family.
To provide employment opportunities for dedicated professionals in a working environment which promotes dignity and respect, equal opportunities and fair rewards.
To be recognised within the local community as the provider of choice.
Always focus on the delivery of a flexible, reliable, personalised service which fully meet your needs, at any moment in time, reflects your personal wishes, preferences and desires, achieve positive outcomes and improves your quality of life.
Always treat you in a dignified and respectful manner and respect your cultural and religious practices and beliefs.
Take all opportunities to promote your independence, maximising opportunities for you to take part in community and social activities.
Encourage you to comment upon the care you are receiving, listen to any concerns that you have, and take speedy steps to address any concerns.
Always protect your personal information.
Always respond to your requests for information and assistance.
Co-operate and involve others associated with the aspects of your care, to achieve a seamless and efficient service.
Ensure that all our Care staff receive regular supervision, appraisal and training in order to provide, maintain and enhance our service.
